A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Key Responsibilities:
● Responsible for managing and optimizing the end-to-end benefits administration process.
● Minimum 8 years of experience in end-to-end benefits administration, with a strong understanding of various benefit plans (e.g., health insurance, retirement plans, life insurance, etc..).
● Serve as the primary point of contact for employee benefits inquiries, providing timely and accurate information regarding benefits programs and processes.
● Hands-on experience with Workday to manage benefits data, troubleshoot issues, and enhance reporting capabilities.
● Identify opportunities for process improvements and implement best practices to enhance efficiency and employee satisfaction within benefits operations.
● Collaborate with external benefits vendors to ensure effective service delivery and resolve any arising issues.
● Generate reports and analyze benefits data to provide insights for decision-making and strategic planning.
● Assist in the development and communication of benefits policies and programs, ensuring compliance with industry trends and regulations.
● Work closely with the HR team, payroll, and other departments to ensure seamless integration of benefits information and processes.
● Maintain a high level of knowledge regarding employee benefits programs, regulations, and compliance requirements.
● Foster a collaborative team environment and contribute to the overall goals of the HR department.
● 8+ years of experience in benefits administration
● Strong knowledge of employee benefits programs and relevant regulations.
● Proficiency in Workday or similar HRIS platforms.
● Excellent communication and interpersonal skills.
● Strong analytical and problem-solving abilities.
● Detail-oriented with the ability to manage multiple priorities effectively.