About the Client Innovation Center (CIC)
IBM Consulting Client Innovation Centers (CICs) are high-delivery, team-based environments where technologists work onsite to build real solutions for real clients.
At CIC, interns collaborate closely with data engineers, data scientists, and consultants to support data platforms, pipelines, and analytics solutions across industries. Our delivery centers are built for learning through delivery, combining hands-on project exposure, structured training, mentorship, and teamwork to help students develop strong data engineering foundations and prepare for early-career technical roles.
This role is ideal for individuals who enjoy working with data, building systems, and learning how large-scale data solutions are delivered in an in-person, collaborative environment.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
The Package Specialist Intern role is a developmental, learning-focused position that provides hands-on exposure to enterprise packaged applications in a professional consulting and delivery environment.
This role is not about owning production systems or being a subject-matter expert on day one. It is about learning how packaged solutions are implemented, configured, and supported, while gaining real-world experience working with enterprise platforms and client delivery teams.
High-performing interns may be considered for conversion into IBM Consulting’s full-time Associate Package Specialist program based on performance and business needs.
As an Package Specialist Intern, you will:
* Support package implementation and support activities under the guidance of experienced consultants and associates
* Assist with requirements documentation, configuration tasks, and basic system testing
* Help prepare and validate data for system configuration, migration, or reporting activities
* Participate in Agile or project-based delivery activities such as stand-ups, status meetings, and reviews
* Learn how enterprise packaged applications support core business processes (e.g., finance, supply chain, HR, or operations)
* Help document functional designs, configuration decisions, and implementation steps
* Build technical, analytical, and consulting skills through mentorship, training, and hands-on project work
These qualifications are essential for success in the role.
Learning and Team Skills
* Strong foundation in computer science fundamentals, including data structures and algorithms, and/or strong interest in learning new technologies and development practices
* Analytical and problem-solving skills, with the ability to approach tasks using structured, logical thinking
* Comfortable working onsite in a collaborative, team-based environment
* Ability to learn new systems and tools quickly and apply them in a delivery setting
* Willingness to follow established processes and seek guidance when needed
Technical & Business Foundation Skills
* Coursework or hands-on exposure in business, information systems, engineering, computer science, or related fields
* Basic familiarity with business processes such as finance, supply chain, HR, operations, or analytics through coursework or projects
* Comfort working with data in tools such as spreadsheets, simple databases, or reporting tool
Work Location & Onsite Expectations:
This internship role is based in an IBM Client Innovation Center (CIC) and requires regular onsite presence at the assigned delivery center. Working onsite enables hands-on learning, real-time collaboration, and mentorship that support faster growth and stronger delivery outcomes. Interns work in a collaborative, in-person team environment.
Work Authorization
* IBM will not provide visa sponsorship for this position. Candidates must be eligible to work in the U.S. without current or future sponsorship requirements.
Preferred Skills (Nice-to-Haves):
* Exposure to enterprise applications or platforms (e.g., ERP, HCM, SCM, CRM) through coursework, labs, or internships
* Familiarity with cloud computing concepts (e.g., SaaS platforms, system integrations, role-based access)
* Experience documenting requirements, workflows, or process diagrams
* Exposure to SQL, reporting tools, or basic data analysis
* Experience working on team-based academic projects, internships, or consulting clubs
Education
* High School Diploma or GED
Preferred:
* Currently pursuing a Bachelor’s degree in Information Systems, Business, Accounting, Finance, Supply Chain, Engineering, Computer Science, or a related field