Client Operations Delivery Analyst, Sales Compensation - RTP
Cisco
This job is no longer accepting applications
See open jobs at Cisco.See open jobs similar to "Client Operations Delivery Analyst, Sales Compensation - RTP" Compa.Application window has been extended and expected to close on March 24th, 2025 (3/24/2025).
The job posting may be removed earlier if the position is filled or if a sufficient number of applications are received
Meet the Team
Join a globally consistent organization dedicated to providing accurate and timely commission payments through a standardized process. We deliver world-class compensation services to business partners and customers by ensuring process alignment and collaborating with global teams to streamline and adapt to one efficient, standardized payment process.
Your Impact
As a key player in our team, you will support the monthly sales compensation setup. You will be responsible for delivering timely and accurate commission payroll files worldwide by independently guiding Global Setup and Payment Operations. Your role will ensure payment accuracy per the terms and conditions and the Exception Approval Matrix.
You will also support Global Pay Compensation by organizing data after each payroll for post-mortem analysis and managing business and operational metrics for the theatre. Additionally, you will administer any variable Fiscal Year-End programs assigned to you.
Your contributions will drive customer satisfaction, outstanding service, and operational excellence. You will achieve this through business controls, operations optimization, risk management, and the development and implementation of business and technical tools, including delivery discipline and best practice sharing.
Responsibilites include:
- Handle commission payments and monitor monthly goals globally, collaborating with teams across EMEA, USA, and other regions.
- Understand Cisco's sales structure and products in relation to compensation plans.
- Ensure compliance by working with sales, operations, and compensation teams and participating in semi-annual discussions.
Minimum Qualifications:
- Advanced proficiency in Excel, with the ability to create and manage complex macros.
- +3 years of experience supporting sales compensation processes
- +3 years of experience in payroll or accountability.
Preferred Qualifications:
- Excellent verbal and written communication skills.
- Ability to work within a team environment and flexible hours.
- Excellent organizational, analytical, and problem-solving skills.
- Ability to handle multiple tasks simultaneously.
- Experienced in PowerPoint and SAP Callidus.
#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
This job is no longer accepting applications
See open jobs at Cisco.See open jobs similar to "Client Operations Delivery Analyst, Sales Compensation - RTP" Compa.