Career Category

Job Description

Total Rewards Infrastructure Lead

Role Name: Total Rewards Infrastructure Lead

Department Name: Total Rewards

Role GCF: 6A

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

Role Description:

The Total Rewards Infrastructure Lead is responsible for proactively building, enhancing and maintaining the infrastructure, tools, processes and systems that enable seamless, accurate and efficient delivery of Total Rewards programs globally. With a strong focus on continuous improvement and automation, this role oversees the execution of the annual compensation planning cycle, ensures the integrity and efficiency of benchmarking and survey submissions, drives insights through data and dashboards, supports the Total Rewards technology roadmap, and will act as a key member on projects in delivering high-impact solutions that support data-driven decision-making across the organization.

In this role, you will lead a team of dedicated Total Rewards Infrastructure Managers and collaborate closely with the Total Rewards team, CoE & HR business partners, Finance, and Technology stakeholders to optimize the effectiveness of compensation and rewards initiatives.

Roles & Responsibilities:

• Own and manage the end-to-end execution of the annual compensation planning cycle, ensuring tools, timelines, processes, and communications are well-coordinated and executed without error.
• Oversee the team’s participation in compensation and benefits surveys, ensuring timely and accurate submissions and development of a scalable, consistent market benchmarking framework.
• Design, develop, and maintain dashboards and reporting solutions that provide stakeholders with actionable insights into Total Rewards trends, pay equity, and program effectiveness.
• Drive the Total Rewards Technology RoadMap used by the Total Rewards team and collaborate with the Technology & Total Rewards Team, Senior Leadership, Finance, and other partners to support tool configuration, upgrades, and enhancements aligned with broader HR technology strategy.
• Identify and implement process improvements and innovative solutions to increase efficiency, scalability, employee & customer experience, and impact of Total Rewards initiatives.
• Lead or contribute to special Total Rewards projects & change management initiatives, such as pay equity analysis, total rewards audits, or post-merger integration activities.
• Leverage data, analytics, and technology to drive informed decision-making, optimize workflows, and improve service delivery.
• Maintain a strong customer-focused mindset by ensuring deliverables and solutions meet the needs of internal stakeholders, including the Total Rewards team, CoE and HR business partners, and Senior Leadership.
• Partner with internal stakeholders, including HR, Payroll, Finance, and Legal, to ensure compliance with regulatory requirements and seamless execution of total rewards programs from a systems & process perspective.
• Ensure data integrity across all systems and processes. Implement quality control and audit mechanisms to maintain accurate and compliant Total Rewards data.
• Develop and implement SOPs, knowledge bases, and training materials to ensure consistency and accuracy in service delivery.
• Manage and mentor a team

Basic Qualifications and Experience:

• Bachelor’s degree in human resources, Business Administration, Finance, or a related field.
• 12+ years of experience in compensation, total rewards, HR operations, or a related function, with at least 4 years in a leadership role.
• Demonstrated experience leading the compensation planning process in a large global organization.
• Experience implementing or managing compensation planning software or HR tech platforms.
• Technical fluency with compensation tools (e.g., Workday, Mercer, WTW, Radford, MarketPay, etc.).
• Strong data analysis and visualization skills; excellent proven skills in Excel and experience with BI tools (e.g., Power BI, Tableau).

Skills:

• Strong understanding of Total Rewards and Compensation planning cycles and general understanding of Total Rewards programs.
• Strong written and verbal communication skills.
• Demonstrated ability to understand stakeholder needs and deliver solutions that are user-friendly, scalable, and aligned with business goals.
• Exposure to & knowledge of global compensation programs and survey providers.
• Analytical mindset with experience in using HR data and insights to drive decision-making and process improvements.
• Excellent stakeholder management and collaboration skills.
• Strong problem-solving skills with a proactive approach to identifying inefficiencies and implementing solutions.
• Experience in continuous improvement methodologies (e.g., Lean, Six Sigma) is a plus.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.